LC Services are aimed at providing advice, support and benefits to all categories of Membership, the majority of Services are provided FOC to all Members with Member Specific Services charged by Suppliers at LC specially discounted rates.
ASSOCIATE MEMBER SERVICES
(Introductory/Taster Services for Small Charity Lottery Operators with turnover less than £100,000)
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- LC Associate Membership with Certificate of Membership
- Attendance at the Annual Conference at heavily discounted rates
- Attendance at the Regional Meetings for one or more delegates at a limited contribution towards costs
- Networking and knowledge exchange opportunities
- Lobbying representing particular interest groups
- Website advice and guidance
- Information updates:
- Bi-monthly News Letters
- Updates on current market sector activities
- Performance Improvement Services and Support:
- Lists of All LC Suppliers
- Details of technology services development
- Business development opportunities
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SILVER MEMBER SERVICES
(Services for Local Authority Registered Lottery Operators with turnover more than £100,000)
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- LC Full Membership with Certificate of Membership
- Attendance at the Annual Conference at heavily discounted rates
- Attendance at the Regional Meetings for one or more delegates at a limited contribution towards costs
- Networking and knowledge exchange opportunities
- Lobbying representing particular interest groups
- Facilitating support, individual or group
- Website advice and guidance
- Information updates:
- Bi-monthly News Letters
- Updates on current market sector activities
- Performance Improvement Services and Support:
- Lists of All LC Suppliers
- Details of technology services development
- Business development opportunities
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GOLD MEMBER SERVICES
(Services for Gambling Commission Licensed Operators)
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- All SILVER MEMBER items
- Direct link to Gambling Commission advice
- Provision of operational Best Practice standards
- Provision of LCCP Templates on Website
- Free IBAS and Dispute Resolution Services
- Cost savings including payment of GREAT contributions
- Regulation, Legislation and Legal Benefits
- Direct assistance and Discounted Legal, VAT and Taxation, Employment Law and Data Protection Advice Services (see summary below i.e. Full Member Special Services)
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PLATINUM MEMBER SERVICES
(External Lottery Managers, Printers and other Service Providers will benefit from these services)
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- All GOLD MEMBER items
- Opportunity to present and raise awareness of their products and services
- Opportunity to be included on recognised and self-certified status list of providers
- Opportunities for preferred Supplier status
- Suppliers list and links to be placed on LC Website
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SUMMARY OF FULL MEMBER SPECIAL SERVICES
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LC has arranged for the following advice services to be provide to Full Members at the rates and approach listed below:
Advice Service Activities and Providers
- Legal Advice provided by Joelson Wilson LLP
- VAT and Taxation Advice provided by Professional VAT Consultants
- Employment Law Advice provided by Leathes Prior’s Employmentor scheme
- Data Protection Advice provider to be confirmed
Charge Rates
- Answers to questions by telephone/email, i.e. 'An initial Steer' are FOC as the LC is paying for this service
- More detailed advice is provided by Advice Providers and heavily discounted rates. Charges will be subject to VAT at the prevailing rate
Service Provision Approach
If as a Full Member, you have question for or need advice from one of the advisers, the procedure outlined below should be followed:
- Make your enquiry by telephone or email, some advisers may have a dedicated inbox
- As a response, within 24 hours you will receive an ‘Initial Steer’, i.e. a starting point, a basic answer to your question. This will be provided either by telephone or email
- The advice so far is FOC
- If after a brief discussion with an adviser, you need further In-depth advice, this will be charged at special discounted rates
In order that LC can determine how cost effective these services are, all requests for advice will be monitored.
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